In Case You Missed It: Navitus Expands Its Partnership with Banjo Health

Over the holiday break, Navitus, the nation’s first and largest transparent, pass-through PBM, announced an expanded partnership with Banjo Health. As PBMs and payers face increasing pressure to improve turnaround times, provider experience, and regulatory compliance, Navitus’ decision signals where the market is heading. Intelligent automation is no longer a nice to have, it is essential to delivering high quality, consistent utilization management at scale.  The next era of AI in health care isn't about replacing human judgement but about knowing when to automate and when expert oversight matters most.  By pairing advanced AI with thoughtful clinical and operational controls, Navitus is raising the bar for faster, more reliable decisions and better experiences for both providers and members.

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Navitus is rolling out Banjo Health’s AI-powered automation across its entire platform, supporting employer, Medicare, and Medicaid lines of business. The goal: faster, more consistent prior authorization and appeals and grievance decisions, at scale.

Read the full announcement from Navitus here:

https://navitus.com/press-release/navitus-expands-banjo-health-implementation

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Don’t Take Our Word for It—Hear What Our Customer Has to Say

Banjo Health CEO Saar Mahna emphasized how Banjo Health’s AI supports modernization and operational efficiency across utilization management:

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“By applying advanced AI to streamline utilization management, our solutions empower Navitus to modernize these processes and deliver more efficient, intelligent interactions.”
— Saar Mahna, Founder & CEO, Banjo Health

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Additionally, Navitus was clear about why this expansion matters to their business and their clients:

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“Implementing Banjo is a significant step forward in our strategy to deliver the highest-quality pharmacy benefits… These capabilities will streamline utilization management processes that are integral to the services we provide clients and create a better overall experience for prescribers and members.”
— Darryl Munden, Chief Operating Officer, Navitus

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Navitus’ expansion is another signal that the future of utilization management is already here. See why leading organizations are choosing